Aloha Airlines filed for and received Chapter 11 Bankruptcy protection on March 21, 2008. The airline offers the following advice for its customers:

Q: Will tickets, coupons and reservations for future Aloha flights be honored throughout the reorganization process?
A: We will be asking the Bankruptcy Court to allow us to continue operations so that we can honor existing reservations, accept new reservations, and carry on our cargo and contract services businesses. As long as the Court accepts our financial plan to continue operating, it should be business as usual.
Q: Does the Chapter 11 filing affect the AlohaPass frequent flyer program?
A: As long as the Court allows us to keep operating there should be no change to the AlohaPass program.
Q: What if I am holding a reservation and will be traveling in the next 48 hours, can I still expect my Aloha flight to operate?
A: Yes as long as the Court allows us to operate.
Q: Will this affect the safety of Aloha Airlines operations?
A: Safety will always remain Aloha’s top priority.
Q: Will this mean a reduction in inter-island or transpacific flight schedules?
A: At this time we are not anticipating any reduction.
Q: Can passengers request a refund for unused unrestricted refundable tickets?
A: YES. There are no changes to Aloha’s refund and ticketing policies.

In cases of this kind, experts advise consumers to use credit cards if they choose to conduct business with companies in bankruptcy. The Fair Credit Billing Act states that credit card customers have the right to refuse to pay charges for services not rendered.